10 Tips For Better Verbal Communication In The Workplace

Verbal communication in the workplace is essential to creating a productive and successful work environment. However, it can be difficult to achieve this goal. Poor communication can lead to misunderstandings and disagreements, which can have negative effects on productivity and morale. Fortunately, there are steps you can take to improve your verbal communication in the workplace.

What is verbal communication?

Verbal communication is an important element of effective workplace management, as it helps employees and employers interact with one another in a more meaningful way. It involves the use of language to express thoughts, feelings, ideas, and opinions. Verbal communication encompasses all aspects of human interaction and encompasses both informal and formal communication. This includes interpersonal skills such as active listening, communication strategies, and professional communication.

In the workplace, verbal communication involves the use of both horizontal and vertical communication between employees and managers. It also includes nonverbal communication such as body language and facial expressions. Verbal communication abilities are essential for success in any field and can help to improve relationships between coworkers, as well as business communication between departments. With the right verbal communication skills, employees can be better equipped to communicate effectively with their colleagues and supervisors.

Here are 10 tips for better verbal communication in the workplace that can help you become a more effective communicator:

1) Make eye contact

Eye contact is a critical aspect of workplace communication. It is a sign of respect and recognition and can help build strong interpersonal relationships. Making eye contact during conversations can also benefit horizontal communication within the workplace, as it reinforces a message’s meaning.

When making eye contact in the workplace, you should maintain steady contact throughout the conversation, without staring too long. Looking away every few seconds to check out something else can be interpreted as a lack of interest or respect. Additionally, you should make sure to maintain eye contact with all participants in a conversation. Doing so allows each individual to feel valued and heard.

By using eye contact while communicating in the workplace, you can ensure that your message will be clearly understood and respected by those you speak with.

2) Use body language

Body language is a key component of interpersonal communication, and it can greatly affect how others perceive us. It’s important to maintain good posture, keep your arms open, and make sure you’re giving the other person eye contact. When speaking with someone, don’t just stand there and stare at them, but also gesture with your hands and use facial expressions to help emphasize your words. People can often pick up more from body language than verbal communication, so it’s important to be aware of your body and how it conveys messages. By using body language in the workplace, you can make sure that you’re sending the right message positively and professionally.

3) Be aware of your tone

When engaging in verbal communication, it is important to be aware of your tone. Tone can convey emotion and meaning far beyond the words you use. It can also be misinterpreted, so it’s important to be conscious of the tone you’re using when speaking.

If you’re angry or upset, it’s often best to take a moment to calm down before you start talking. You don’t want to communicate something that isn’t true or isn’t what you mean. Speak slowly and clearly to ensure that the message you’re trying to communicate is coming across correctly. Pay attention to your volume and pitch, as well as your word choice. Try to make sure that your tone is appropriate for the situation.

4) Avoid filler words

Filler words can often make your conversations feel stilted and unengaging. Filler words are non-essential words or sounds that can be used to fill up pauses in conversations, but they can also indicate a lack of confidence and knowledge. Examples of filler words include: “um”, “uh”, “like”, “you know”, etc.

When engaging in verbal communication with colleagues, try to eliminate as many filler words as possible. Be aware of your language and check yourself when you catch yourself using a filler word. Also, practice active listening so you don’t feel the need to interject with a filler word to make sure your colleague knows that you’re listening. This will help create a more open and engaging conversation.

5) Use affirmative statements

Affirmative statements are powerful tools for effective verbal communication in the workplace. An affirmative statement expresses something positively and confidently. It is used to affirm the truth or accuracy of something, often conveying a sense of certainty and authority. By using affirmative statements, you can more effectively communicate your message and build trust and respect with colleagues.

When using affirmative statements, it is important to be clear and specific about what you are saying. For example, instead of saying “I think we should move forward”, say “I recommend we move forward”. This conveys a sense of certainty and ownership, rather than being uncertain and open-ended. It also shows that you have given thought to the issue and are confident in the solution you are proposing.

Additionally, use affirmative language to give praise and encouragement to colleagues when they do something well. Rather than saying “That was good”, you can say “That was an excellent job”. This type of language can go a long way in creating positive relationships with colleagues and motivating them to continue doing great work.

In summary, using affirmative statements is an important tool for successful verbal communication in the workplace. By being clear and specific in your statements, you will be better understood by your colleagues and build trust and respect with them. Affirmative language also encourages collaboration and fosters positive relationships in the workplace.

6) Keep it simple

When it comes to verbal communication, less is often more. Avoiding unnecessary words and speaking clearly and concisely can be extremely beneficial. Keep sentences short and straightforward, and make sure that your point is coming across as clearly as possible. Pay attention to the person you’re talking to ensure that your message is understood. Additionally, when using technical language or jargon, make sure to explain the words that are unfamiliar to your audience so that everyone has a clear understanding of what is being said. Doing this will help improve the overall flow of conversation while ensuring everyone is on the same page.

7) Avoid jargon

Jargon is a term used to describe words and phrases that are specific to a particular industry or field of study. It can be confusing for those who don’t understand the language, so it’s best to avoid it in the workplace. Instead of using technical terms, use simpler words that everyone will understand. If you must use technical language, explain what it means and provide examples. Additionally, always ask people if they understand the terms you’re using. That way, everyone can communicate effectively without confusion.

8) Listen

Listening is one of the most important parts of verbal communication. Without it, communication will not be effective. Listening is about more than just hearing what the other person has to say – it’s about paying attention to body language and tone as well. It’s also about taking your time to process what they are saying and making sure that you understand.

When someone is speaking, don’t interrupt them or try to anticipate their next sentence. Instead, give them space to finish their thought and make sure that they feel heard. This means that you should repeat back what they have said to confirm that you have understood them correctly.

Also, keep in mind that listening isn’t just about being quiet – it’s also about actively engaging in the conversation. Ask questions to show that you are interested in what the other person has to say, and provide feedback to show that you are listening.

Finally, remember to practice active listening. This means setting aside any distractions and focusing your full attention on the speaker. Doing this can help to improve understanding and create a stronger connection between communicators.

9) Repeat back what you’ve heard

One of the most important aspects of effective verbal communication is being able to repeat back what you’ve heard. This is especially true when someone is giving you instructions or sharing information with you. By repeating back what you’ve heard, you are demonstrating that you understand the message and also confirming your understanding with the speaker.

When repeating back what you’ve heard, it’s important to use the same language as the speaker and not rephrase the words. Doing this ensures that you have understood and accurately remembered the message. You can also ask the speaker to clarify any points that were unclear to you before you repeat back what you’ve heard.

When repeating back what you’ve heard, it’s best to avoid using negative statements. Instead, use affirmative statements such as “Yes, I understand” or “I got it”. This will ensure that your response is positive and encouraging.

By repeating back what you’ve heard, you are showing the speaker that you are paying attention to them and taking in their message. This is an important part of creating a positive working environment in which effective communication is valued and respected.

10) Follow up

Following up is an important part of verbal communication in the workplace. When discussing an important topic, it is important to follow up to ensure that everyone involved understands the information that was discussed. You can do this by summarizing what was said and asking questions to check to understand. After decisions have been made, it is also important to follow up with those involved to make sure that everyone is on the same page and that any tasks or plans are being carried out as expected. Following up will help ensure that no one is left behind or out of the loop and that your conversations are having the desired effect.


Verbal communication is a vital part of any workplace. By following the tips outlined in this post, you will be able to improve the quality of your verbal communication and help create an effective working environment. Making eye contact, being aware of your tone, avoiding jargon, and repeating back what you’ve heard are all great strategies to improve your verbal communication. Most importantly, remember to listen to others and follow up with them. With these 10 tips, you will be well on your way to becoming a better communicator in the workplace.

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